Our engagements

Commitment n ° 1: Intransigence on the quality of our products
Picassoforhorses .com is committed to offering products of irreproachable quality.

Commitment n ° 2: Full transparency
Picassoforhorses .com undertakes to provide all information concerning the products.

Commitment n ° 3: Right of return
Picassoforhorses .com agrees to accept all returned products after requesting a return number.
In fact, each customer has a cooling-off period of 7 days to inform us of their intention to return an item, then a period of 10 days to return it, intact and unused, in its original packaging.
Upon receipt of the product in good condition and in original packaging, Picassoforhorses .com will reimburse you for the price of your product, without any penalty. Only the shipping costs remain your responsibility.

Commitment n ° 4: Assistance and advice
Picassoforhorses .com undertakes to respond to all requests for information and to deal with disputes as soon as possible.
To do this, you have access to a contact form on the Picassoforhorses .com site.

Commitment n ° 5: Security of transactions
Picassoforhorses .com is committed to using encrypted and secure transmission and payment methods, PAYPAL among the most efficient in current technology.

Commitment n ° 6: Confidentiality
Picassoforhorses .com is committed to respecting your privacy. The information communicated during your registration is confidential and will remain so. They will never be disclosed outside the company.
In accordance with the law, the Picassoforhorses .com site has been declared to the CNIL (Commission Nationale Informatique et Liberté). In addition, no information relating to payment is kept, financial transactions taking place on the banking interface of our partner: PAYPAL